Vlada
The hotel is close to the airport, which is definitely an advantage.
The territory of the hotel is huge and well-kept. It is very cool that you could dive and enjoy the beautiful underwater world.
We booked a bungalow room. He looked pretty good. The bathroom was a bit smelly and more attention should be paid to cleaning the rooms. Unfortunately, the water in the pool near the bungalow was ice cold. We were very disappointed by this, but there was one warm salt water pool.
The staff is extremely pleasant and positive. Thanks to your Titanic team.
A very big disappointment was the food. The choice is large, but it is needed to work harder on quality. Cocktails were delicious.
We would happily go back if only they could improve the food.
Jurgita
Nice hotel. Brilliant reception staff. Nice tidy and clean rooms. Maybe just need bit updating.
My kids got friendly with one of life guards. So big thank you to Hatem as he was brilliant with kids by kids swimming pool.
My only one complaint is the food. . . Not much choice, unless you like chips, burgers etc that place is for you. We had a great stay,brilliant for the kids as has a lot of slide rides and Nice beach.
Zsuzsa Nagy
Great place. Large rooms. Lounge all over. 2 min from beach. The food is amazing. Loved the shops as well some great vendors had lots of fun while shopping.
Family friendly the rooms r huge.
There’s loads of activities to choose from and can make good deals.
Sandra Soares
We were there for a week, we had an amazing swim up room, water a little bit cold, but fir me was fine, for my husband was too cold, the weather was hot and pleasant with a warm breeze, the outdoor area of this hotel is amazing with 3 huge pools and a bar in the pool! Beach is nice but very shallow and sea water freezing. All the bars and staff very nice! Special thanks to our waiter Aziz Muhammed who received us on first day,very nice person always with a smile! Thank you to Shaza another waitress,one if the few wemen that works in the hotel! The cleaning was spotless,a big thank you to all the cleaners for you excellent hard work! Entertainment team was very good, zumba and yoga every day! Singers and dancers at dinner time. There is a disco also. Food could be better a bit repetitive, there is 7 restaurants á la carte but you only allowed 1 time per every 7 days and you need to nook in the morning. The Mongolian restaurant is really good and is free entrance no need to book, we went to the Italian restaurant food very good try the beef you won't regret it! A huge thanks to the chef Abdelkhalik for his amazing food! Many thanks to our fantastic waiter Fbmarwen! The spa is fantastic we had massage and my husband had facial treatment and hair cut , he loved all of that a huge thanks to Sameh Gamal that did an excellent job!
The only negative things about the hotel is that if you're flying in a late flight, check out is at 12 and the cut off your bracelet at check out and you can no longer eat or drink, they keep the luggage for you and you can still have the kast day by the pool, but no food unless you pay for late check out, they charge me 40 quid for more 3 hours with lunch included, and for dinner you have to pay, so no good if you have a late flight! The other hotels I stay in were all inclusive untill you leave at night! Be very careful in buying souvenirs, papyro and Perfumes you will need receipts and certificates to go through customs in the airport on your way back home, most stores they don't provide receipts or certificates, only the ones authorised by the government do, if you go on a tour your guide will take you to the authorised shops and they are much cheaper the the ones outside and inside of the hotel! I bought all kind os souvenirs papyro and perfume clothes and handbags all went through the airport without no problem they didn't ask for the receipts or certificates wich I had. So maybe we were lucky! A huge thanks to our guide Tarek your amazing,!
Piyush Gupta
The location is great. Resort is amazing and there are plenty of activities to keep you busy and enjoy your stay.
The staff is extremly helpful, polite & professional.
Here are some pain points.
The infrastructure is bit old including rooms.
Food was the biggest setback for us. If you are vegetarian, its a nightmare. Very few veg options. And worst part is, its not labeled. What anything contains is up to you to find out. I think they really need to work on this. I would love to go back but when I think about food, not so much.