Gary Price
A lovely hotel that is quite small in comparison to others around and rooms are quite old looking and don't have a kettle in rooms (not a big miss). Tropical no a has changed its layout for breakfast since our last visit 2019.You get a lovely sea view and breakfast has plenty to choose from. It's a shame they don't use the reception area and breakfast areas more as there is a bar there which is never open and lovely views in the evening in the breakfast area if that was open in the evening. That said you can use all the facilities to the sister hotel next door M/S Aramanga. They have an indoor pool and sauna) steam room and a much bigger outside pool area. The hotel is right on the front and beach you will not be disappointed with location. Decent price as long as you can except it is a little old in the rooms but very clean and pleasant staff.
Kerry Macklin-Proffitt
I visited this hotel for a week last June and then returned to it last week for a week with my daughter. We was quite shocked by how rude we found the staff. The staff on reception literally take no notice of you, there is never an “hello” or a smile, most can’t even be bothered to look up at you. Never experienced that before, normally when we have stayed in hotels the staff especially the main staff on reception like to make a point of getting to know their visitors and will make a point of being polite and friendly, but we never experienced that with this hotel. Also at dinner there was no friendlyness, we was asked “what drink we would like” but was never in a polite manner or with a welcoming smile. The staff in this hotel make you feel like a big inconvenience! We will not be returning for a third visit ever again!
Alex Bullion
Really enjoyed our stay - the location is perfect - almost directly on the beach. Great facilities- pool, gym Spa. My only criticism was that I asked to bring a coffee from the breakfast area to my room and was told very sternly!!! that I could it 'just this once' and not tomorrow. And no coffee/tea in the room. Apart from this the hotel is very good. Breakfast is also included.
Anthony Law
Cheap prices, wonderful staff and fantastic location what's not to like!
TIMOTHY KNAGGS
Stayed for 2 nights,felt very relaxed at the hotel especially with a bright and cheerful reception from the lady on the desk as we checked in.Breakfast was a good selection of hot and cold foods.I ate the typical English breakfast,cereal,toast,eggs,bacon etc.My wife chose smoked salmon with a variety of cheeses and quality fruit,all food was replenished when needed.We ate in a part of the restaurant which I believe some guests were not aware of,a glass fronted dining room overlooking the promenade and the sea with beautiful views of the sunrise,absolutely brilliant! Our room was spacious,clean,great bathroom and balcony,huge TV with a massive selection of UK channels and a very efficient fridge.The hotel is a good example of a 4 star.We could have used the free spa but chose to spend our stay enjoying the late autumn sun.Some guests have mentioned old and dated decor,we found the room more than adequate,the theme is after all "Tropical".The bar area was permanently closed but we could have used the one next door in the sister hotel the 4 star MS Amaragua.The swimming pool was open but we chose to use the larger pool in the Amaragua.
The only negative was the evening meal served in the Amaragua.Incredibly opulent entrance and reception area gave us high expectations,escalator into the restaurant showing a bright and roomy area.The starter,huge mixed salad was great,it was 4 star.The main course was where it fell apart,many options were missing from the servery with little effort to replenish.Worse was all the hot food was at best luke warm.A low 3 star for this course.Dessert was abysmal,all the items ended up in a small heap on 1 small chilled section,ice cream and a tiny selection of chilled cake,no creams,all the fresh fruit had gone,we were not late diners! Stay here again,YES,but forget the evening meal!