Christian Brotherton
Had a fantastic stay here for 11 nights.
The rooms are spacious and cleaned to a good standard every day. All the staff are great, very friendly and attentive.
There are four restaurants to eat in with plenty of choice. The food is very good, it's all buffet service with the food made freshly in front of you.
If I go back to Tenerife, I'll certainly stay here again
Norgy Jordy
Read quite a few reviews on here that I simply cannot agree with so wanted to just summarise:
The food is good. It’s not amazing it’s not terrible. People can’t expect 5* food at a 4* hotel. Lots of options, some of it hit and miss but that is expected and acceptable.
The staff are incredible. I must say the professionalism and friendliness is top level here - no one ever seems to be miserable and nothing is a hassle if you ask. As this was our first all inclusive holiday I wasn’t expecting a lot but this place has exceeded our expectations. Fantastic facilities and activities, evening entertainment is decent (people expecting world class entertainment again is just ridiculous), and the upkeep of the place is first class too. Shout out to housekeeping for a great job also.
We leave tomorrow but wish we could stay another week and won’t hesitate to come back here again!
If you have realistic expectations and want great service and overall quality experience stay here…
Thank you to all the staff here for a great stay - we can’t wait to come back :)
Nigel Eastham
A real top notch hotel with many restaurants and bars to relax in plus 5 pools. Great sea views and very friendly staff. Hotel is extremely clean and staff continually cleaning public areas. All inclusive so no need to carry cash or worry what room bill you are running up. Food is delicious and plenty of it.
Rachel
Lovely, clean hotel. We came in off season where there were no issues with space or crowding. Plenty of room around the pools. No pool side service or anyone cleaning up glasses - it’s serve yourself and trust that everyone cleans up after themselves.
Food was okay - not much variety between the restaurants and only minor changes each night.
Room was clean. Felt like it was recently renovated. No issues with bugs and even got a sea view upgrade.
Encountered a few members of staff that were a little rude to my mum, but most were lovely.
Overall a lovely sunny break.
CS T
It's a very nice hotel, it's actually a proper 4-star hotel with some minor things to improve to be perfect.
We were there 10 days and enjoyed,
Has a very good layout of the pool s that are actually heated ( Jan 2024)
The employees are actually well trained and willing to help , some are smiling .
Regarding rooms ,the finishing is above average ,some odd things about the placement of the toilet.
For adults, the entertainment is good with dj's party's.
You can also put different requests via their app, and they will mostly be fulfilled.
What to improve:
Food quality and diversity do not match the hotel . Fails to understand why !
Some lifts didn't work for about one week exactly the most important ones!
Entertainment for kids , you guys need to come down from that stage , children are not adults .Also, there is one team who started late and finished very early compared with the rest ,three times the same on our stay ( last time Sunday 21st Jan 2024.) !!!
Overall, and compared with other hotels in south Tenerife, it's still a good choice due to the location closer to the beach front and some mini malls ,etc .
We wanted to book again directly through the app and can not get anything available for March 2024 .
All the best!