Alan Long
Very pleasant hotel, made to feel welcome. This is the new re-opening for this year, really clean.
The restaurant and the food on offer must be complimented, well presented with so much choice, excellent.
As for the location, not too good at the moment with most of the venues not yet open. No real choice for the young who would want better night life.
Jamie Irwin
Disappointing Experience with Pool Policy for Families
Review: We recently stayed at BG Caballero in Mallorca, Playa de Palma, as a family of four with two small children. Initially, our vacation was going well, and we were enjoying the amenities, particularly the pool, which was often empty and seemed perfect for a quiet family time.
To ensure our children's safety, we used a small donut-shaped rubber ring which they thoroughly enjoyed and helped keep them safe in the water. Surprisingly, mid-vacation, a lifeguard informed us that such floatation devices were prohibited.
This sudden enforcement of an unclear rule was both confusing and frustrating, especially given the empty pool where our rubber ring was clearly not a nuisance or hazard to others.
This arbitrary policy not only dampened our holiday spirit but also raised concerns about our children's safety in the pool. Such critical information should be clearly stated during the booking process to avoid any misunderstandings, especially for families traveling with young children who prioritize safety.
Unfortunately, due to this experience and the lack of clear communication from management, we feel compelled to give BG Caballero a one-star rating.
We advise other families to verify all pool policies with the hotel to ensure they meet your needs and safety standards before booking.
Julia leventsova
We would like to leave our review, we were here two nights with a small child (1,6 years old) in general, the kitchen, territory and everything else is excellent, for children of our age of course entertainment is not, but otherwise everything was super!!!! Thank you! It is definitely 4 stars and no less!
Manny G
The hotel was clean and quiet, with a nice aesthetic and a great location near the beach and shops. The buffet meals offered a good selection, but the bed wasn't comfortable and the staff lacked attentiveness. It was an okay stay, but fell short of 4-star expectations.
Elaine Blythe
Very nice area, beach can be seen from hotel so not far away.Hotel very clean! Food for everyone... different cuisine each night .Bar prices very reasonable