Kevin Platt
The hotel from the moment we walked in was excellent.
The desk staff were very polite, helpful and friendly. Booking in was seamless and ended with a free glass of cava.
The rooms were immaculate and done to a very high spec.
The super king bed was so comfortable with a variety of pillows to suite your needs.
The bathroom was very spacious with double sink, heated mirror, walk in shower and hair dryer.
The nice touch was the free toiletries for use if required.
The breakfast and dinner were just amazing. With a wide selection of hot and cold foods with some dishes cooked to order.
The standard of food was excellent.
The restaurant was beautiful.
The upstairs pool area and restaurant were first class.
The location by the old town was very convenient for restaurants,shops and bars.
All staff at the hotel could not do enough for you.
We will definitely be returning. 10 out of 10.
charmaine jarvis
Lovely hotel with fabulous staff. Actually I think the best in Benidorm. We were greeted on reception by Christian, who was so very helpful and friendly throughout our whole stay. There was a bottle of fizz in our room for my husband’s birthday which was a lovely surprise.
Evening meal and breakfast was wonderful
Not one fault I can say- a true 5 star 🌟
Will definitely be returning
Thank you to all at H10 🙏
Andy Lay
Bravo high quality hotel
Friendly staff. and helpful. Can’t praise reception staff enough. Also bar staff credit to Hotel chain. I’ll be back October
Nicholas Jones
Brilliant stay and would really recommend this hotel for the high quality and spotlessly clean rooms, friendly and professional staff as well as location on the west side of Benidorm, a 3 minute walk away from the Old Town. The half board is also excellent with a different and wide choice of high quality food every evening, especially the varied and delicious salad options. Would only say that if you were vegetarian your options would be a bit limited, with the focus being on meat and seafood for hot/main options.
Otherwise, versus some of the few minor reviews, we have had a completely opposite stay- when eating we have had attentive service, the reception staff are helpful, and our room cleaned well during the day. Thank you for a great stay!
JGee
This is a very nice hotel , we would definitely recommend a sea view suite as the other rooms are still top quality, but the views are a little disappointing being generally urban ! The food quality was excellent overall but a few minor quibbles being the lack of proper jams and marmalade at breakfast ( English type ) and my wife would have liked some Pate’ in the evenings . The food at breakfast is generally geared towards the continental side so don’t expect big belly buster fry ups ,this isn’t that type of hotel thankfully !and there is a microwave if you’d rather not moan about the temperature of a few items ! My trip was in March and everything was very good , would definitely go again in the off season !