Q S (MsQ26)
My Partner & I just returned from a 5 day holiday in Portugal at this hotel. I was hesitant based on the mixed reviews. We will definitely be returning later this year with the kids. The location is perfect for the beach & nightlife all in walking distance. All the staff are friendly & helpful speaking English & other languages lovely Receptionist called Anna gave 5* customer service. The hotel itself needs a full make over to bring it up to 5* expectations. The rooms are quiet dated with small repairs that need doing the tiles on the bathroom wall we're cracked with paint splatters in the bath, small mirror light bulb one not working one hanging out the socket. Lounge area furniture was wooden & noisy. Kitchen are was good size with fridge & oven very useful for storing snacks & cold drinks, so was able to make toast & coffee before breakfast. The rooms are very spacious with amazing sea views. The food & variety was better at the sister hotel up the road in the restaurant Jac's. For 5* the jacuzzi, steam & sauna should be part of all inclusive but we had to pay €10 per day to use facilities. Indoor & outdoor pool was lovely & clean.
shahid butt
It's billed as a 5 star hotel! It's barely a 2 star dump. No hand soap in for the sink. When I asked for some, was told to use the soap dispenser from the shower. No coffee for the coffee maker. No bottled water. Moldy smell and crappy furniture throughout the facility.
Tom Nixon-Batt
Good 2 days stay. Check in was quick and easy.
We had a 1 bedroom apartment which was plenty big enough for us.
The hotel is located on the sea front, with easy access to the beach.
It also has a great little shop on the complex, with everything you need.
Also the main strip is just behind the hotel, but you can't hear any noise from it, good to have it close by for drinks and food too.
Paul Sandusky
Good experience! Excellent location, great room with an amazing sea view, service good.
Maintenance of the grounds and common area is very lacking.
Will come back and recommend but would strongly advise the owners to greatly improve the maintenance!
Internet was good and consistent on our 4 week stay.
Phil Buckle
Rooms ok, but need some updating. We had a large terrace with our apartment, but it was in disrepair and needed work. The pools were ok, but only half of the out door pool was in operation. The staff really didn't want to be there. There were 2 people that were friendly, but the rest never cracked a smile and you always felt anything you asked was an imposition. Location is good, and some nice restaurants close by. Sadly, the food at the all-inclusive wasn't great, so we ate out a few times. Their a la carte dining experiences were not good. It was advertised as a 5 star experience but it sadly missed the mark in all areas.
My Booking
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