dalal abdulaziz
My stay at the hotel elevated the joy of my trip to Marbella. Every aspect was impeccable - from the pristine room to the sparkling pool, making it an ideal choice for families. Without a doubt, this hotel will remain my top pick for future visits to Marbella. The standout feature was the exceptional service provided by the staff, particularly the reception Manager, Victor. His unwavering support throughout my stay, and even post-checkout, truly made my experience memorable.
Jacqueline Brooke
This location is wonderful. I would not all this a five star hotel because the room seem to be severely updated. Things are falling apart and there’s mould in the bathrooms. My neighbour was blasting music for two nights in a row and the hotel didn’t compensate me for anything for not sleeping despite it being a family hotel.
The staff were really wonderful, but again the facilities really need to be updated for it to be a five star hotel. This is not American standard.
Shahrouz Chorakchi
The hotel location is excellent. If you have a car, there is always parking available around the hotel. The rooms are clean, and the view from our room towards the pool and the sea was great. The breakfast was decent, although it could have had more variety overall it was good.However, what was very annoying for me was the room cleaning service. During our 5-day stay, they only cleaned the room twice. We were out of the room every day from 9 am, and when we returned at 3 pm, no one had come to clean the room yet, and I had to call someone twice on different days to clean the room. This issue alone was so frustrating for me that I might not return to this hotel again. But otherwise, everything else was good.
Mirco Rehmeier
The room was really small. A quite good sized bathroom, but the bedroom was really tiny and didn't allow much movement around the bed. The terrace had a big size... but for what. Still it feels like you are sitting next to your neighbour while sitting on the terrace and have to be careful what you say. Careful with the wooden floor on the terrace, things seem to disappear quite easy. Probably it depends on the time of the year, but the service at the bar/restaurant was pretty much zero.
Hanna Koltman
The only good thing I can said about this hotel is a great location. The building is worn out and requires serious repairs. My room was very dirty, with broken furniture, moldy bathroom, dirty refrigerator, stained curtains, unwashed floors, the furniture on the balcony was also all dirty. It was all terrible and I wanted to get away from there as quickly as possible.